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The Water Cooler

A blog of fresh ideas and findings from organizational leaders and researchers on how they’re making work better, shared regularly.

Encourage employee voice with managerial responsiveness

A fresh graduate, eager to make a positive impact through her work, landed her dream job in an organization where her role was to help make employees' lives better - what could be more exciting?

The science of structured interviewing

In a structured interview, well-trained interviewers ask a set of planned, rigorous, and relevant interview questions and use a scoring guide to make sure their interview ratings are accurate.

More information is better

When my partner and I started our own business, our vision of decision making was not limited to just the ones with the most authority. We wanted decisions made by whomever had the good idea, the information relevant to the issue, or the solution to the problem at hand.