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The Water Cooler

A blog of fresh ideas and findings from organizational leaders and researchers on how they’re making work better, shared regularly.

Watch: Google’s researchers on what makes an effective team

Filed under: Teams
Watch: Google’s researchers on what makes an effective team
Collaborative teams do much of the work at organizations everywhere, but what makes a team effective? Google’s People Analytics group set out to answer this question and it turns out the how matters more than who.

To learn more about team effectiveness, check out the re:Work guide Understand team effectiveness for the full story on Google's team effectiveness research as well as tools to help teams foster psychological safety.

Abeer Dubey and Julia Rozovsky, People Analysts at Google, sat down to discuss how their team went about their research, the surprises they discovered, and the next steps for their work.

The research team thought that building an effective team would be like putting together a human puzzle; you’d find a group of rock stars, put them together, and voilá! That wasn’t the case. Teams' effectiveness is determined mostly by how team members interact with each other, and much less by who is on the team. Psychological safety was the most important and foundational of five key dynamics that characterized effective teams. The five are, in order of importance: psychological safety, dependability, structure & clarity, meaning, and impact.

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