Google's manager research revealed that effective managers show care for their teams not only professionally, but personally as well.
Professionally, managers can develop their teams by offering feedback, identifying opportunities for growth, and focusing on skill development. Rather than homing in on vertical career progression, Google managers can encourage their team to consider alternative, but equally impactful, opportunities to develop, such as lateral moves (i.e., developing new skills by moving into an equivalent role in a new team) or mastering a skill to become the go-to expert on the team.
Personally, Google teaches managers that caring for the the personal well-being of their teams is a critical behavior of successful managers. But it’s not enough for a manager to simply care about their team members as people. In the research, the Google team learned that employees value how their managers show their consideration and support. Managers need to show and communicate their care back to employees. Having empathy and developing emotional intelligence can be very helpful.