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Guide: Develop and support managers

Support your managers

The Project Oxygen study provided clear data that great management matters. Management is a skill that can be learned and improved with time, patience, and practice.

Here are some tips Google shares with managers:

  • Select one or two behaviors to develop. Guide your managers to be realistic about what they can commit to developing. Encourage managers to focus on just one or two behaviors.
  • Ask the team. If managers don’t know which behaviors would have the biggest impact for their team, suggest that they ask their team. This helps discern what’s most important to the team members, and shows the team that their feedback is both heard and used to take action.
  • Be a role model for improvement. Managers should focus on continuously improving as an example for their teams.

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