build Tool: Try Google’s Manager Feedback Survey
Google gathers feedback from employees on their managers through a semi-annual Manager Feedback Survey. Googlers answer confidentially and managers receive a report of anonymized, aggregated feedback if they get at least three survey responses, to preserve anonymity. Reports used to require more responses to ensure anonymity and avoid manager retaliation but the People Operations team didn't see much of this behavior. By reducing the threshold for reporting to three, far more managers of smaller teams could benefit from the feedback.
You can choose to consider manager feedback in performance or compensation reviews, or you can make it purely developmental. The important piece is making sure your managers can use the feedback experience to develop their skills and grow.
The survey itself is short. It's roughly a dozen statements with a Likert scale measuring if Googlers agree or disagree with the statements. Each statement is based on one of the ten behaviors of successful managers at Google.
- I would recommend my manager to others.
- My manager assigns stretch opportunities to help me develop in my career.
- My manager communicates clear goals for our team.
- My manager gives me actionable feedback on a regular basis.
- My manager provides the autonomy I need to do my job (i.e., does not "micro-manage" by getting involved in details that should be handled at other levels).
- My manager consistently shows consideration for me as a person.
- My manager keeps the team focused on priorities, even when it’s difficult (e.g., declining or deprioritizing other projects).
- My manager regularly shares relevant information from their manager and senior leadership.
- My manager has had a meaningful discussion with me about my career development in the past six months.
- My manager has the technical expertise (e.g., technical judgment in Tech, selling in Sales, accounting in Finance) required to effectively manage me.
- The actions of my manager show they value the perspective I bring to the team, even if it is different from their own.
- My manager makes tough decisions effectively (e.g., decisions involving multiple teams, competing priorities).
- My manager effectively collaborates across boundaries (e.g., team, organizational).
The Manager Feedback Survey also asks for confidential comments from Googlers:
- What would you recommend your manager keep doing?
- What would you have your manager change?
Google's Manager Feedback Survey
Use, and customize, this survey to gather developmental feedback for your managers.