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Tool: Use the interviewer training checklist

Here’s a list of questions that address basic practices and general information to consider when training your interviewers. Do your interviewers... Understand your company hiring process and the...
Hiring

Tool: Structure career conversations with GROW

To help managers structure career conversations with their teams, Google uses the GROW model (developed by Graham Alexander, Alan Fine, and Sir John Whitmore) as one tool to guide the process. Goal...
Managers

Tool: Measure candidate experience

To better understand and measure candidates’ experiences in the hiring process, Google sends a survey to candidates that comes onsite, regardless of whether they received a job offer. The hiring te...
Hiring

Tool: Share the interviewer cheat sheet

Here’s a list of practices and tips to help prepare your interviewers and remind them why interviewing is so important.
Hiring

Tool: Give your own unbiasing workshop

Given that we’re dealing with something unconscious, most people don’t realize when they’ve made an unconsciously biased comment or action. This means calling it out is an important ingredient to m...
Unbiasing

Tool: Try the job description checklist

When writing a job description, Google considers what the job seeker needs to know from the company and what the company wants to know about the job seeker. The hiring team uses a checklist like th...
Hiring

Tool: Analyze the data and look for variance

Once you have selected your variables, it’s time to begin the actual analysis. This requires someone with proficiency in statistics, including an understanding of standard deviation, variance, regr...
People Analytics

Tool: Develop facilitator skills

Development is critical to both the quality of your program and to the motivation of your participants. When people volunteer for something, they usually want to do a good job. By providing them wi...
Learning & Development

Tool: Hold effective 1:1 meetings

In the Project Oxygen study, the team found that our higher-scoring managers are more likely than lower-scoring managers to have frequent 1:1 (“one-on-one”) meetings with their team members. Meetin...
Managers

Tool: Use unbiasing checklists

Research suggests that checklists can help reduce the influence of unconscious bias in decision-making. Unbiasing checklists are integrated into some of Google's people processes in an effort to hi...
Unbiasing

Tool: Recruit facilitators

Selecting the right people to teach the content makes a huge difference to the future success an employee-to-employee learning program. By investing upfront in finding folks who are passionate abou...
Learning & Development

Tool: Create a vision with the team

To help managers create a vision with their team, Google offers the following steps to help teams define their values and connect them to their short-term goals: Core values describe the team’s de...
Managers

Tool: Use a grading rubric

For a structured interview question, creating a grading rubric can help assess multiple candidates' answers and to fairly and consistently compare applicant responses. For the attribute or quality ...
Hiring

Tool: Help teams determine their own needs

Beyond just communicating the study results, the Google research team wanted to empower Googlers to understand the dynamics of their own teams and offer tips for improving. So they created a survey...
Teams

Tool: Use “One Simple Thing” for goal setting

Google makes available a popular goal-setting practice to encourage personal well-being called “One Simple Thing.” Individuals can set a goal to improve their well-being and work-life flexibility, ...
Managers

Tool: Give your own unbiasing workshop

Once the workshop was piloted and its impact evident, the team worked to make it available to all Googlers by using a “train-the-trainer” approach - getting Googlers to teach other Googler facilita...
Unbiasing

Tool: Review Google’s new manager training

These course materials were originally designed for Google managers to help them transition from individual contributor roles to manager roles. In addition to building skills, the curriculum incorp...
Managers

Tool: Grade OKRs

At Google, OKRs are usually graded on a scale of 0.0 to 1.0, 1.0 meaning the objective was fully achieved. Each individual key result is graded and then, using a rough average, correspondingly the ...
Goal Setting

Tool: Try Google’s Manager Feedback Survey

Google gathers feedback from employees on their managers through a semi-annual Manager Feedback Survey. Googlers answer confidentially and managers receive a report of anonymized, aggregated feedba...
Managers

Tool: Use the discussion guide to start a conversation

Considering when and where team interactions might be influenced by unconscious bias can help you identify opportunities for unbiasing. These nine questions are conversation starters to help your t...
Unbiasing