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Guide: Shape the candidate experience

Google defines the “candidate experience” to include every interaction a candidate has with the company, from getting an email that an application has been received all the way through to getting ...
Hiring

Guide: Give feedback to managers

Once the People Operations team had identified what makes a great manager at Google, the team set about helping managers understand how they were doing and how they could develop. Since the resear...
Managers

Blog Post: Listen to this podcast on how Google develops great managers

With over 70,000 employees and thousands of managers, including many first-time managers, Google invests in training and supporting its managers. Sarah Calderon from Google’s manager development te...
Managers

Blog Post: Fighting incivility with machine learning at Alphabet’s Jigsaw

CJ Adams is product manager at Jigsaw, an incubator at Alphabet whose goal is to use technology to help people who are facing oppression. Adams studies incivility in online behavior and at the 2016...

Blog Post: Bringing civility back to the workplace

We each have a much bigger effect on one another’s emotions than we might think. The good and bad behaviors of those around us sneak into our subconscious. A seemingly small act of kindness or rude...

Blog Post: How incivility shuts down our brains at work

Dr. Christine Porath, associate professor at Georgetown University’s McDonough School of Business, spoke at the re:Work 2016 event about her research on how incivil behaviors at work can have majo...

Blog Post: Riot Games Case Study: Assessing toxicity in the workplace

Riot's League of Legends game has nearly 30 million players log in every day to compete. The team-based game is a take on capture the flag (or, more aptly, “destroy the enemy base”). Team dynamics,...

Blog Post: Just how toxic are toxic employees?

Toxic employees cause harm to an organization, to either its people or its property. For example, they may steal money, commit fraud, bully other workers, or engage in sexual harassment. We find th...

Blog Post: Going above and beyond: Fostering citizenship in the workplace

Researchers agree that organizational citizenship behaviors, or “OCBs,” are often good for the organization, but are not explicitly required or rewarded. Just as voting is a civic duty in democraci...

Blog Post: Are your best behaved employees also your worst behaved?

Speaking at the re:Work 2016 event, Jared Valdron, a graduate researcher in I/O Psychology at the University of Waterloo, described how a model citizen could transform into a workplace deviant. Va...

Case Study: Assessing toxicity in the workplace

Riot Games Riot Games is the maker of one of the world’s most popular computer games - League of Legends. Nearly 30 million players log in every day to compete in League’s battle arenas; 7.5 millio...

Blog Post: New guide: Create an employee-to-employee learning program

The newest re:Work guide breaks down how Google runs its “Googler-to-Googler” learning program so that others can create learning programs and have employees teach one another. The guide includes t...
Learning & Development

Blog Post: Why psychological safety matters and what to do about it

Even those at the top of organizational hierarchies are not exempt from the fear of speaking up. Consider this vignette from our field research. A senior executive had recently joined a successful ...
Teams

Blog Post: How Google thinks about team effectiveness

What sets your best teams apart from the rest? Speaking at an event, people analyst Julia Rozovsky discussed what an internal research team discovered about building effective teams at Google. The...
Teams

Blog Post: The five keys to a successful Google team

Update: Check out the re:Work guide Understand team effectiveness for the full story on Google's team effectiveness research as well as tools to help teams foster psychological safety. A group of u...
Teams

Blog Post: Watch: Google’s researchers on what makes an effective team

To learn more about team effectiveness, check out the re:Work guide Understand team effectiveness for the full story on Google's team effectiveness research as well as tools to help teams foster p...
Teams

Blog Post: Why the best people don’t mean the best teams

At the 2016 re:Work event, Scott Page, a professor of complex systems, political science, and economics at the University of Michigan, explored how our shifts from an “additive” economy to a “non-...
Teams

Blog Post: How the Saturday Night Live team keeps it safe (and funny)

Charles Duhigg, editor at the The New York Times and author of Smarter, Faster, Better, spoke about what makes for an effective team at the 2016 re:Work event. He argues that while successful team...
Teams

Blog Post: New guide and tools to understand team effectiveness

The newest re:Work guide, "Understand team effectiveness," includes the story of how the research project came to be (as seen previously in The New York Times), the hypotheses the people analysts s...
Teams

Blog Post: Tune in Wednesday @ 11am PT to talk teams

Click here for the livestream which will start at 11am PT on Wednesday, June 22nd. The People Analytics team thought that building an effective team at Google would be like putting together a human...
Teams