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About re:Work
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Blog Post: How the Saturday Night Live team keeps it safe (and funny)
Charles Duhigg, editor at the The New York Times and author of Smarter, Faster, Better, spoke about what makes for an effective team at the 2016 re:Work event. He argues that while successful team...
Teams
Guide: Review resumes
Just as resume writing is undertaken by job seekers everywhere, resume reviewing is a ubiquitous task for hiring managers. The purpose of a resume is to get a candidate past that first screen and ...
Hiring
Blog Post: How incivility shuts down our brains at work
Dr. Christine Porath, associate professor at Georgetown University’s McDonough School of Business, spoke at the re:Work 2016 event about her research on how incivil behaviors at work can have majo...
Blog Post: Are your best behaved employees also your worst behaved?
Speaking at the re:Work 2016 event, Jared Valdron, a graduate researcher in I/O Psychology at the University of Waterloo, described how a model citizen could transform into a workplace deviant. Va...
Blog Post: Going above and beyond: Fostering citizenship in the workplace
Researchers agree that organizational citizenship behaviors, or “OCBs,” are often good for the organization, but are not explicitly required or rewarded. Just as voting is a civic duty in democraci...
Blog Post: Bringing behavioral science to the White House
Dr. Maya Shankar founded the White House Social and Behavioral Sciences Team (SBST) which has successfully used behavioral science to design more effective and efficient policies and programs acro...
People Analytics
Tool: Grade OKRs
At Google, OKRs are usually graded on a scale of 0.0 to 1.0, 1.0 meaning the objective was fully achieved. Each individual key result is graded and then, using a rough average, correspondingly the ...
Goal Setting
Tool: Recruit facilitators
Selecting the right people to teach the content makes a huge difference to the future success of an employee-to-employee learning program. By investing upfront in finding folks who are passionate a...
Learning & Development
Blog Post: 2017 re:Cap
Top new content Create an employee-to-employee learning program. Check out Google's tools and tips to run an employee-to-employee learning program and support an organizational culture of developm...
Case Study: Using positivity to drive productivity
Nationwide Brokerage Solutions In early 2012, Nationwide Brokerage Solutions (NBS), a part of Columbus, Ohio-based Nationwide Insurance, was facing business and cultural stagnation. Sales were flat...
Guide: Empower your team
Google's manager research revealed that effective managers empower their teams by giving them opportunities to stretch and grow in four ways. These managers: Do not micromanage. Encourage manage...
Managers
Guide: Identify and define your metrics
The clothing retailer Gap Inc. wanted to empower their human resource business partners with greater analytical tools so they could perform self-serve, consistent reporting across their different ...
People Analytics
Guide: Adopt an analytics mindset
Many years back, Google experimented with 42 different shades of blue on the Google Toolbar to find which color would optimize click-through rates. Launching experiments and learning from the beha...
People Analytics
Case Study: Understanding how employees value their benefits
Wegmans Wegmans Food Markets, a leading supermarket chain across New England and the Mid-Atlantic, needed to reassess their employee healthcare benefits. In 2007, the company was expanding rapidly ...
People Analytics
Case Study: Hiring crewmembers with the skills to thrive
JetBlue JetBlue has built its brand on its friendly customer experience on the ground and in the air, and that’s why it’s so important that this “Best Place to Work” enables all employees (known as...
Hiring
Blog Post: One step at a time: walking and creativity
Aerobic exercise, such as running, has been previously shown to improve brain functioning and creative problem-solving. But going for a 30-minute run in the middle of the workday isn’t realistic fo...
Blog Post: Tom Friedman and Laura Tyson debate the "good" jobs economy
Societal changes, Friedman argued, are removing the proverbial glass ceiling for top performers, but the floor is falling out from underneath low-income workers who are suffering from wage stagnat...
Blog Post: Superpowers at work: OKRs
By focusing on a few priorities, identifying the metrics that measure progress towards those goals, and quantifying the impact of that progress, OKRs equipped teams at Google with what they needed ...
Goal Setting
Blog Post: Be thankful for the power of gratitude
Think of a time when something really good happened to you-- you landed a new job, you had a great dinner with a friend, you took an amazing vacation. At the time, you probably thought, “I am so ha...
Blog Post: Let’s make work better
After working in a variety of jobs and industries early in my career, I was frustrated by how leaders spoke of putting people first, and then treated them like replaceable gears. It just didn’t mak...
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