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Guide: Use structured interviewing

Structured interviewing simply means using the same interviewing methods to assess candidates applying for the same job. Research shows that structured interviews can be predictive of candidate pe...
Hiring

Blog Post: How many interviews does it take to hire a Googler?

The hiring process at Google was designed to be meticulous in order to avoid false positives or toxic hires. We thought that the more Google employees who interviewed a single candidate, the better...
Hiring

Blog Post: The science of structured interviewing

When designing a hiring process, organizations are generally solving for four outcomes: Predictive validity (how well does the hiring process differentiate strong future employees from weaker ones...
Hiring

Guide: Train your interviewers

Interviewing can serve many purposes: it provides a way to find great candidates and it can also solidify company culture, create camaraderie, and provide a sense of belonging for existing employe...
Hiring

Blog Post: Gusto hires for culture enhancement, not culture fit

In addition to robust structured interviews to assess a candidate's role-related knowledge (coding abilities for software engineers, accounting skills for finance, etc.) we at Gusto, a payroll, ben...
Hiring

Blog Post: Get that second (and third) opinion on a candidate before hiring

One hundred years ago, British statistician Francis Galton was on a mission to prove that intelligence only exists in a few elite. He seized the opportunity to prove it when 800 townsfolk, from far...
Hiring

Guide: Set and communicate a team vision

Google's manager research found that setting a vision is an important behavior of high-scoring managers. A clear team vision is helpful for a number of reasons, in particular: It’s crucial to th...
Managers

Blog Post: Teaching improv to scientists to help them storytell with data

Dr. Christine O’Connell is the Associate Director of The Alan Alda Center for Communicating Science and spoke at the re:Work 2016 event about the importance of being able to tell a story with data...

Blog Post: Use the proven power of stories to explain science and data

People love stories because our brains are wired to receive stories. Studies have shown that similar areas in our brains light up in listeners and storytellers. Storytelling and science are natural...
People Analytics

Blog Post: Tool: Learn how the IRS helps managers effectively communicate

To help its executives and managers demonstrate the organization’s values, the IRS created a “how to guide” full of actionable information and focused on inclusive behaviors to empower employees. R...
Managers

Blog Post: Astronauts in training: Building trust and open feedback channels

One of the tools NASA uses to ensure good communication is the tried and true team debrief, which is used at multiple levels to elicit honest feedback about events. A meta-analysis found that teams...
Teams

Blog Post: Bringing behavioral science to the White House

Dr. Maya Shankar founded the White House Social and Behavioral Sciences Team (SBST) which has successfully used behavioral science to design more effective and efficient policies and programs acro...
People Analytics

Blog Post: Stories and experiments from the UK Nudge Unit

Reinhard, an advisor at the UK Behavioural Insights Team, aka “the Nudge Unit," talked at the re:Work 2014 event about how organizations can better deliver services through thoughtful choice archi...
People Analytics

Blog Post: Lessons from the classroom: how educators nudge students

This World Teachers’ Day, we wanted to recognize the ways schools are incorporating behavioral science in the classroom. In partnership with Pearson Education, the Behavioral Insights Team has crea...
People Analytics

Blog Post: Nudge people to encourage ethical behavior

An expert in organizational behavior, Desai spoke at the re:Work 2016 event about three simple nudges: infusing accountability, displaying moral symbols, and using reminders of childhood. These ca...

Blog Post: Avoiding loss to make big gains in employee wellness

As nice and neat as traditional economic theory is, real life is anything but precise. Behavioral economics recognizes that being human means we can be short-sighted, emotional, and even make decis...
People Analytics

Blog Post: Nudge employees to save more for retirement

Imagine someone asked you how many stories tall the Leaning Tower of Pisa is. Before you’re able to give your response, they mention that Eiffel Tower is 81 stories tall. Without looking up the ans...
People Analytics

Blog Post: Use nudges to make your organization better

While the field of behavioral economics has been around for some time — many important papers on the subject surfaced in the last century, including Nobel Prize winning Kahneman and Tversky’s Prosp...
People Analytics

Blog Post: “Houston, this is Station...”: Mission-critical communication for teams

CAPCOMs, or Capsule Communicators, are individuals on the ground who relay nearly all communication between the team in space and the teams in Houston’s Mission Control Center. With multiple teams ...
Teams

Guide: Understand team effectiveness

Much of the work done at Google, and in many organizations, is done collaboratively by teams. The team is the molecular unit where real production happens, where innovative ideas are conceived and...
Teams