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Blog Post: Hiring, honeybees, and human decision making

Dozens of studies have shown that the choices we make over what we eat, how we save, and even how we vote can be affected by how those choices are presented: their choice architecture. Research has...
Hiring People Analytics

Blog Post: Teams in space!

Dr. Lauren Blackwell Landon, a research scientist at the NASA Johnson Space Center, spoke at the re:Work 2016 event about preparing a team to go to Mars. The astronauts will live and work together...
Teams

Guide: Create an employee-to-employee learning program

Organizations that embrace a culture of learning create an environment that encourages curiosity and knowledge sharing, which in turn leads to better business outcomes. A strong learning culture c...
Learning & Development

Guide: Coach managers to coach

Google's manager research revealed that the most important attribute of the highest scoring managers was that they were effective coaches. This is seen in other professions, as well. For example,...
Managers

Blog Post: New tool: Build a shared vision with your team

Google’s manager research found that setting a vision is an important behavior of high-scoring managers. A clear team vision helps team members know where they’re going, what to work on, and inspir...
Managers

Blog Post: Support your managers with these re:Work tools

Manager feedback survey [Google Forms survey] - Managers need actionable feedback to understand how they’re doing and how they can develop. Use this sample Manager Feedback Survey from Google to g...
Managers

Case Study: Reorienting HR around team effectiveness

Return Path At Return Path, an email data solutions company, the vast majority of work is done on teams (like so many other organizations). And like many organizations, Return Path’s performance ma...
Teams

Blog Post: Whisper courses: on-the-job microlearning with email

Learning doesn’t always happen in a classroom. Research on learning shows that even within an hour, people can forget about 50% of the information. So when our team of learning and development spec...
Learning & Development

Tool: Use the interviewer training checklist

Here’s a list of questions that address basic practices and general information to consider when training your interviewers. Do your interviewers... Understand your company hiring process and the...
Hiring

Tool: Structure career conversations with GROW

To help managers structure career conversations with their teams, Google uses the GROW model (developed by Graham Alexander, Alan Fine, and Sir John Whitmore) as one tool to guide the process. Goal...
Managers

Tool: Measure candidate experience

To better understand and measure candidates’ experiences in the hiring process, Google sends a survey to candidates that comes onsite, regardless of whether they received a job offer. The hiring te...
Hiring

Tool: Share the interviewer cheat sheet

Here’s a list of practices and tips to help prepare your interviewers and remind them why interviewing is so important.
Hiring

Tool: Give your own unbiasing workshop

Given that we’re dealing with something unconscious, most people don’t realize when they’ve made an unconsciously biased comment or action. This means calling it out is an important ingredient to m...
Unbiasing

Tool: Try the job description checklist

When writing a job description, Google considers what the job seeker needs to know from the company and what the company wants to know about the job seeker. The hiring team uses a checklist like th...
Hiring

Tool: Analyze the data and look for variance

Once you have selected your variables, it’s time to begin the actual analysis. This requires someone with proficiency in statistics, including an understanding of standard deviation, variance, regr...
People Analytics

Tool: Develop facilitator skills

Development is critical to both the quality of your program and to the motivation of your participants. When people volunteer for something, they usually want to do a good job. By providing them wi...
Learning & Development

Tool: Hold effective 1:1 meetings

In the Project Oxygen study, the team found that our higher-scoring managers are more likely than lower-scoring managers to have frequent 1:1 (“one-on-one”) meetings with their team members. Meetin...
Managers

Tool: Use unbiasing checklists

Research suggests that checklists can help reduce the influence of unconscious bias in decision-making. Unbiasing checklists are integrated into some of Google's people processes in an effort to hi...
Unbiasing

Tool: Recruit facilitators

Selecting the right people to teach the content makes a huge difference to the future success an employee-to-employee learning program. By investing upfront in finding folks who are passionate abou...
Learning & Development

Tool: Create a vision with the team

To help managers create a vision with their team, Google offers the following steps to help teams define their values and connect them to their short-term goals: Core values describe the team’s de...
Managers