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Case Study: Reorienting HR around team effectiveness

Return Path At Return Path, an email data solutions company, the vast majority of work is done on teams (like so many other organizations). And like many organizations, Return Path’s performance ma...
Teams

Guide: Set and communicate a team vision

Google's manager research found that setting a vision is an important behavior of high-scoring managers. A clear team vision is helpful for a number of reasons, in particular: It’s crucial to th...
Managers

Blog Post: Mapping employee chitchat can reveal information blockages

Dr. Ben Waber, Founder and CEO of Humanyze, spoke at Google’s 2014 re:Work event about what organizations can learn by measuring their employees’ interactions. Humanyze makes a wearable ID badge t...
People Analytics

Blog Post: Astronauts in training: Building trust and open feedback channels

One of the tools NASA uses to ensure good communication is the tried and true team debrief, which is used at multiple levels to elicit honest feedback about events. A meta-analysis found that teams...
Teams

Case Study: Defining leadership values and training managers

California Government Operations Agency In 2012, California Governor Jerry Brown instituted a reorganization of the state government aimed at reducing inefficiencies and improving statewide collabo...
Managers

Blog Post: Structure your hiring process with these re:Work tools

Job description checklist [document] - Make sure your job postings are clear and consistent by using a checklist like this one from Google’s hiring team. A good job description should clearly expl...
Hiring

Blog Post: Tool: Learn how the IRS helps managers effectively communicate

To help its executives and managers demonstrate the organization’s values, the IRS created a “how to guide” full of actionable information and focused on inclusive behaviors to empower employees. R...
Managers

Blog Post: How graduate students can help you translate HR theories into practice

More and more companies are forming people analytics teams and the field is now a formal offering at universities. But despite advances, the way many companies practice HR and make people-related d...
People Analytics

Blog Post: Use the proven power of stories to explain science and data

People love stories because our brains are wired to receive stories. Studies have shown that similar areas in our brains light up in listeners and storytellers. Storytelling and science are natural...
People Analytics

Blog Post: White lies in the workplace don’t help

Dr. Lily Jampol, a lecturer at Queen Mary University of London School of Business and Management, spoke at the re:Work 2014 event about her research on how we temper feedback, often because we wan...
Unbiasing

Blog Post: Support your managers with these re:Work tools

Manager feedback survey [Google Forms survey] - Managers need actionable feedback to understand how they’re doing and how they can develop. Use this sample Manager Feedback Survey from Google to g...
Managers

Blog Post: New tool: Build a shared vision with your team

Google’s manager research found that setting a vision is an important behavior of high-scoring managers. A clear team vision helps team members know where they’re going, what to work on, and inspir...
Managers

Blog Post: Improving workplace transparency using a virtual window

Speaking at the re:Work 2014 event, Tami Kim, then a doctoral student at Harvard Business School, shared her research showing the value of transparency - literally - between workers and customers....

Blog Post: “Houston, this is Station...”: Mission-critical communication for teams

CAPCOMs, or Capsule Communicators, are individuals on the ground who relay nearly all communication between the team in space and the teams in Houston’s Mission Control Center. With multiple teams ...
Teams

Blog Post: Ten hacks from Code for America to help you hire

At Code for America, we build technology with and for governments and for the people they serve. We see a real and exciting opportunity to improve lives by building government services (e.g., food ...
Hiring

Blog Post: Teaching improv to scientists to help them storytell with data

Dr. Christine O’Connell is the Associate Director of The Alan Alda Center for Communicating Science and spoke at the re:Work 2016 event about the importance of being able to tell a story with data...

Blog Post: Encourage employee voice with managerial responsiveness

As the new Director of Life Quality Programming, she was very motivated to make a difference, and quickly developed relationships throughout the organization. She also came up with lots of ideas on...
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