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Tool: Structure career conversations with GROW
To help managers structure career conversations with their teams, Google uses the GROW model (developed by Graham Alexander, Alan Fine, and Sir John Whitmore) as one tool to guide the process. Goal...
Managers
Tool: Measure candidate experience
To better understand and measure candidates’ experiences in the hiring process, Google sends a survey to candidates that comes onsite, regardless of whether they received a job offer. The hiring te...
Hiring
Tool: Share the interviewer cheat sheet
Here’s a list of practices and tips to help prepare your interviewers and remind them why interviewing is so important.
Hiring
Tool: Try the job description checklist
When writing a job description, Google considers what the job seeker needs to know from the company and what the company wants to know about the job seeker. The hiring team uses a checklist like th...
Hiring
Tool: Develop facilitator skills
Development is critical to both the quality of your program and to the motivation of your participants. When people volunteer for something, they usually want to do a good job. By providing them wi...
Learning & Development
Tool: Hold effective 1:1 meetings
In the Project Oxygen study, the team found that our higher-scoring managers are more likely than lower-scoring managers to have frequent 1:1 (“one-on-one”) meetings with their team members. Meetin...
Managers
Tool: Use unbiasing checklists
Research suggests that checklists can help reduce the influence of unconscious bias in decision-making. Unbiasing checklists are integrated into some of Google's people processes in an effort to hi...
Unbiasing
Tool: Use a grading rubric
For a structured interview question, creating a grading rubric can help assess multiple candidates' answers and to fairly and consistently compare applicant responses. For the attribute or quality ...
Hiring
Tool: Help teams determine their own needs
Beyond just communicating the study results, the Google research team wanted to empower Googlers to understand the dynamics of their own teams and offer tips for improving. So they created a survey...
Teams
Tool: Use “One Simple Thing” for goal setting
Google makes available a popular goal-setting practice to encourage personal well-being called “One Simple Thing.” Individuals can set a goal to improve their well-being and work-life flexibility, ...
Managers
Tool: Give your own unbiasing workshop
Once the workshop was piloted and its impact evident, the team worked to make it available to all Googlers by using a “train-the-trainer” approach - getting Googlers to teach other Googler facilita...
Unbiasing
Tool: Use the discussion guide to start a conversation
Considering when and where team interactions might be influenced by unconscious bias can help you identify opportunities for unbiasing. These nine questions are conversation starters to help your t...
Unbiasing
Tool: Give actionable feedback
Feedback is one of the most valuable things you can provide your facilitators. There are a variety of ways to collect and give feedback to facilitators: Sit in on a training session. Observe at le...
Learning & Development
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