Teams are often where real production happens and where employees experience most of their work. Understanding team effectiveness involves looking at complex dynamics and demographics.

The quality of one’s relationship with one’s teammates can have a huge impact on performance, engagement, and innovativeness. Researchers have been looking at what makes team effective for years, and the many possible dysfunctions of teams are well documented. One idea that has been growing in popularity is that teams that can trust one another, that allow for questioning, risk taking, and mistakes, perform better. The idea is called psychological safety and it’s been studied in office workers, hospital nurses, and even astronauts.